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Astound Digital · AI for Salesforce

Every skill in the Gateway

The complete catalogue of what the AI Salesforce Gateway can do: Salesforce skills for pipeline, accounts, contacts, leads, activities, and cases, plus consultancy, brand, and governance skills.

Salesforce

Account Briefings

360° briefings and rollups on your Salesforce accounts - one client-ready summary of an account and everything around it, plus top-accounts and stale-account views

  • salesforce
  • accounts
  • customers
  • reporting

Activity Insights

Summaries and rollups of your Salesforce activity - what's on your plate today and this week, overdue follow-ups, activity by type or owner, and how many touches a deal has had - in plain English

  • salesforce
  • activities
  • tasks
  • calendar
  • reporting

Case Insights

Summaries and rollups of your Salesforce support cases - open load by priority, owner, and status, plus overdue and escalated cases - in plain English

  • salesforce
  • cases
  • support
  • service
  • reporting

Contact Insights

Summaries and briefings on the people you know in Salesforce - key contacts and decision-makers per account, contact maps, and who's gone quiet - in plain English

  • salesforce
  • contacts
  • people
  • reporting

Find Accounts

Browse, search, and filter Salesforce accounts in plain English - by name, industry, region, owner, size, or revenue

  • salesforce
  • accounts
  • sales
  • customers

Find Cases

Browse, search, and filter Salesforce support cases in plain English - by status, priority, account, owner, or when they came in

  • salesforce
  • cases
  • support
  • service

Find Contacts

Browse, search, and filter Salesforce contacts in plain English - by name, account, title, email, or phone

  • salesforce
  • contacts
  • people

Find Deals

Browse, search, and filter Salesforce opportunities in plain English - by stage, amount, close date, owner, or account

  • salesforce
  • opportunities
  • sales
  • pipeline

Find Leads

Browse, search, and filter Salesforce leads in plain English - by status, source, owner, company, industry, or how recently they came in

  • salesforce
  • leads
  • prospects

Find Tasks & Meetings

Browse, search, and filter Salesforce tasks and meetings in plain English - what's due, what's overdue, this week's calendar, and activity on any account, deal, or contact

  • salesforce
  • activities
  • tasks
  • calendar

Lead Insights

Summaries and rollups of your Salesforce leads - by source, status, rating, and conversion - plus stale leads that need follow-up, in plain English

  • salesforce
  • leads
  • prospects
  • reporting

Log & Schedule Activity

Safely log calls, create follow-up tasks, schedule meetings, mark tasks complete, and reassign - in Salesforce, with confirmation before every change

  • salesforce
  • activities
  • tasks
  • calendar
  • write

Pipeline & Forecast

Summaries and rollups of your Salesforce pipeline - by stage, forecast, win rate, and what's at risk - in plain English

  • salesforce
  • opportunities
  • pipeline
  • forecast
  • reporting

Salesforce Essentials

Your Salesforce assistant - what it can do, how to ask in plain English, and the promise to confirm before it changes anything

  • salesforce
  • crm
  • onboarding
  • getting-started

Update Accounts

Safely create and edit Salesforce accounts - update industry, phone, website, billing address, or owner, and add new accounts - with confirmation before every change

  • salesforce
  • accounts
  • customers
  • write

Update Cases

Safely create and edit Salesforce support cases - change status or priority, reassign, add a resolution, or close - with confirmation before every change

  • salesforce
  • cases
  • support
  • write

Update Contacts

Safely create and edit Salesforce contacts - add a new person, update a title, email or phone, reassign the owner - with confirmation before every change

  • salesforce
  • contacts
  • people
  • write

Update Deals

Safely create and edit Salesforce opportunities - move a stage, update the amount or close date, mark Won/Lost - with confirmation before every change

  • salesforce
  • opportunities
  • sales
  • write

Update Leads

Safely create and edit Salesforce leads - capture a new lead, move the status, update rating, reassign owner, or fix contact details - with confirmation before every change

  • salesforce
  • leads
  • prospects
  • write

Consultancy Workflows

Create Client Proposal

Draft a persuasive client proposal - situation, approach, value, next steps - for a digital-commerce engagement in Astound's voice

  • consultancy
  • proposal
  • sales

Create Project Estimate

Build a phased project estimate with a role-based rate table, effort breakdown, and contingency for a digital-commerce engagement

  • consultancy
  • estimate
  • pricing

Create RFP Response

Draft a structured RFP response for a digital-commerce engagement - solution narrative, team, timeline, commercials - in Astound's voice and format

  • consultancy
  • rfp
  • proposal

Create Statement of Work

Draft a full statement of work - scope, assumptions, responsibilities, change control, payment schedule - for a digital-commerce engagement

  • consultancy
  • sow
  • contract

Create Work Order

Draft a scoped work order - deliverables, milestones, acceptance criteria, billing - for a defined unit of digital-commerce delivery work

  • consultancy
  • work-order
  • delivery

Brand & Workspace

Apply Brand Voice

Rewrite or QA content against Astound Digital's voice and tone rules - confident, plain-spoken, client-outcome led

  • brand
  • voice
  • editing

Astound Glossary

Define and enforce consistent use of Astound Digital and digital-commerce terminology across documents and conversations

  • brand
  • glossary
  • terminology

Company Boilerplate

Insert approved Astound Digital company descriptions, capability statements, and legal disclaimers into documents

  • brand
  • boilerplate
  • legal

Draft Client Email

Draft professional client communications - status updates, kickoffs, escalations - in Astound Digital's voice

  • brand
  • email
  • communication

Format Client Document

Apply Astound Digital's standard document structure and formatting conventions to client deliverables

  • brand
  • formatting
  • deliverables

Set Up My Workspace

First-run workspace setup: installs the Astound Digital Salesforce artifacts into your Artifacts library and checks the Salesforce connection

  • setup
  • onboarding
  • artifacts
  • salesforce

Governance & Analytics

Analytics Dashboards

Fleet-wide rollups - overview, costs, agents, tools, sessions, conversations, and requests - across the whole workspace

  • cli
  • analytics
  • costs
  • reporting
  • admin

Activity Report

What the platform did recently - live sessions, recent AI requests, tool traces, failures, and where spend landed - as a scannable report

  • cli
  • activity
  • usage
  • reporting
  • admin

Demonstrate Governance

Exercise the four-stage governance pipeline - scope check, secret scan, blocklist, rate limit - and read back the audited decisions

  • cli
  • governance
  • audit
  • security
  • admin

Inspect AI Requests

Deep-dive a single AI gateway request - list /v1/messages hits, reconstruct one with full audit, and follow the tool-call trace it spawned

  • cli
  • gateway
  • tracing
  • audit
  • admin

Inspect Conversation

Reconstruct the structured data behind a live conversation - its messages, AI requests, tool calls, governance decisions, and cost - from the current session

  • cli
  • conversations
  • sessions
  • audit
  • admin

Manage Permissions

Edit a user's roles via the CLI and watch governance flip the same request from denied to allowed - live, with no reload

  • cli
  • governance
  • permissions
  • roles
  • admin

User Report

Who is on the platform - list recent users, filter by role or status, read the signup and session stats, and drill into one account

  • cli
  • users
  • reporting
  • accounts
  • admin

Set Up Admin Dashboards

Admin-only workspace setup: installs the three control-plane dashboards (users, activity, usage) into your Artifacts library and checks the admin CLI connection

  • setup
  • onboarding
  • artifacts
  • admin
  • control-plane

Platform & Operations

systemprompt CLI Reference

Navigable reference for the systemprompt CLI - its 8 domains, the discovery workflow, and how to run commands through the admin systemprompt MCP server

  • cli
  • reference
  • admin
  • systemprompt

Inspect MCP and Skills

List and call MCP tools through the admin systemprompt MCP server, check server health, and sync the skills catalogue via the CLI

  • cli
  • mcp
  • skills
  • admin
  • systemprompt

Inspect Agents

Discover, validate, and message the workspace's agents over A2A, then read the artifacts and traces they produce

  • cli
  • agents
  • a2a
  • admin

Manage Services

Start, inspect, and troubleshoot the running stack - services, database, and scheduled jobs - via the systemprompt CLI

  • cli
  • operations
  • services
  • database
  • admin

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